Water Damage Restoration · 24/7

Water Where It Shouldn’t Be? We’ll Get It Out and Dry It Right.

From burst pipes and failed water heaters to flooded basements and ceiling leaks, ABC Restoration extracts the water, dries the structure to industry standards and repairs the damage — before mold has a chance to start.

What We Handle

  • Burst & frozen pipes
  • Appliance & water heater leaks
  • Basement & sump pump flooding
  • Roof & ceiling leaks
  • Sewage backups

Help Available 24/7

A real person answers and gets a crew moving — day, night, weekend or holiday.

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Read Our Google ReviewsReal homeowners, real jobs

Why Choose ABC Restoration for Water Damage?

Technician walking homeowners through the drying and repair plan

Fast Emergency Response

Water spreads by the minute. Our line is answered 24/7, and a crew is dispatched as soon as you hang up — on site in under 60 minutes.

Trained Techs, Pro-Grade Equipment

Moisture meters, extraction units, commercial dehumidifiers and air movers — run by technicians trained to industry drying standards.

Clear, Upfront Estimates

Before repairs begin, you’ll see a written scope and estimate. No surprise line items, no pressure.

We Work With Your Insurance

We document every room with photos and moisture logs and work directly with your adjuster to keep the claim moving.

How We Get It Done

Technician extracting standing water with a wand extractor
Step 1

Damage Assessment

We find the source, stop it if it’s still running and measure how far the water has traveled — including inside walls and under floors.

Step 2

Water Removal

Truck-mounted and portable extractors pull standing water out fast, limiting how much soaks into flooring and drywall.

Step 3

Moisture Control

We remove what can’t be saved — wet padding, swollen baseboards, saturated drywall — and set up containment where needed.

Dehumidifier and air movers drying a living room
Step 1

Drying Plan

Air movers and dehumidifiers are placed based on the room, the materials and how wet they are.

Step 2

Controlled Drying

We manage airflow, temperature and humidity to dry materials without cracking, cupping or secondary damage.

Step 3

Daily Monitoring

Moisture readings are logged every day and equipment is adjusted until every material reaches its dry standard.

New framing, insulation and subfloor going back in
Step 1

Restoration Plan

We decide with you what gets repaired and what gets replaced, and line the plan up with your insurance scope.

Step 2

Repair & Reconstruction

Drywall, insulation, flooring, trim and paint — we put it back the way it was.

Step 3

Final Walkthrough

We walk every room with you and don’t call it done until you’re satisfied.

We Work With Your Insurance

We document every loss the way adjusters need it — photos, moisture logs and itemized estimates — and work with your carrier directly.

State Farm
American Family
Allstate
Progressive
Farmers
Liberty Mutual
Travelers
USAA
Nationwide
Auto-Owners

What Class of Water Damage Do You Have?

Restoration pros classify water damage by how much water is involved and how deeply it has soaked in. The class sets the drying plan.

Class 1

Minimal

A small area, mostly low-absorbency materials like tile or sealed wood. Dries quickly when it’s handled right away.

Class 2

Significant

A whole room is affected. Water has wicked into carpet, pad and up the walls — usually less than two feet.

Class 3

Extensive

Water came from above or spread widely. Ceilings, walls, insulation and subfloor are saturated.

Class 4

Specialty Drying

Water has soaked into dense materials — hardwood, plaster, brick or concrete — that need specialized drying and more time.

Clean, Gray or Black: Water Categories, Explained

1Category 1

Clean Water

From a sanitary source like a supply line, faucet or water heater. Low risk at first — but within 24–48 hours it can pick up contaminants and become Category 2.

2Category 2

Gray Water

Contains contaminants that can make people sick — washing machine or dishwasher discharge, sump pump failures. Needs protective gear and antimicrobial treatment.

3Category 3

Black Water

Grossly contaminated — sewage backups, toilet overflows, rising floodwater. Never a DIY job: porous materials usually must be removed and the area sanitized.

Every Hour Counts.Get a Drying Crew Rolling.

Help available 24/7On site in under 60 minutesWeekends & holidays

Real Words From Real Homeowners

Read Our Google Reviews

See what homeowners across the Twin Cities metro say about working with ABC Restoration — in their own words, unedited.

Did We Help You Recover?

A quick Google review helps your neighbors find a restoration team they can trust — and it means a lot to our crew.

Why Choose ABC Restoration?

A side-by-side look at what you can expect from us compared with a typical contractor.

What you getABC RestorationTypical Contractor
24/7 emergency serviceAnswered 24/7, 365 days a yearLimited hours or voicemail
Response timeOn site in under 60 minutesHours — sometimes next day
Trained techniciansTrained to industry drying standardsVaries by crew
Moisture documentationDaily readings and photo logsOften eyeballed
Insurance coordinationWe work directly with your adjusterYou manage the claim
Cleanup through rebuildOne team from extraction to final paintMultiple contractors to juggle

Frequently Asked Questions

What should I do right after water damage?

If it’s safe, shut off the water at the main valve and turn off power to affected areas at the breaker — never walk through standing water to reach a panel. Move valuables out of the wet area, photograph everything for your claim, and call a restoration company. The first 24–48 hours matter most for preventing mold.

Is water damage covered by homeowners insurance?

Sudden, accidental damage — like a burst pipe or a failed water heater — is typically covered. Damage from slow leaks or deferred maintenance usually isn’t, and flooding from rising surface water generally requires a separate flood policy. We’ll help you document the loss so your adjuster has what they need.

How long does it take to dry out a house?

Most structural drying takes about three to five days, depending on the materials and how long they were wet. We check moisture readings daily and only pull equipment when materials reach dry standards — not when they just look dry.

Can I just use a shop vac and fans myself?

For a small, clean spill caught right away, maybe. But water wicks into drywall, insulation and subfloors where fans can’t reach, and contaminated water needs protective gear. Professional extraction and dehumidification prevent the hidden moisture that leads to mold and warped floors.

What’s the difference between water mitigation and restoration?

Mitigation stops the damage from getting worse — extraction, removing wet materials and drying. Restoration is the repair work that follows: drywall, flooring, paint and trim. We handle both, so there’s no hand-off between companies.

Can my hardwood floors be saved?

Often, if we get to them quickly. Specialized floor-drying systems can pull moisture out of hardwood, and some cupping settles as the wood dries. Floors that stay cupped, or that were soaked for a long time, may need to be replaced.

Do you work with my insurance company?

Yes. We document the loss with photos, moisture logs and itemized estimates, and we communicate with your adjuster directly so you’re not stuck in the middle.

Are you available on weekends and holidays?

Yes. Water and fire don’t keep business hours, so our emergency line is answered 24/7 — weekends and holidays included.

What areas do you serve?

We serve the Twin Cities metro and surrounding communities. Not sure if you’re covered? Call us and we’ll tell you right away.

What should I have ready when I call?

Your address, a quick description of what happened, and your insurance company and policy number if you have them handy. Don’t have them? No problem — we can start without them.

Visit the Help Center

Inside Water Damage

Air movers and a dehumidifier drying a hallwayWater
ABC Restoration TeamFull guide coming soon

Burst Pipe? Your First Hour, Step by Step

Moisture meter checking a water-stained wallWater
ABC Restoration TeamFull guide coming soon

Clean, Gray or Black: Which Water Damage Category Is Yours?

Project manager reviewing a repair plan with a homeownerInsurance
ABC Restoration TeamFull guide coming soon

Is Water Damage Covered? What Insurance Usually Pays For

Let’s Talk Water Damage

Talk to an Expert

Questions about damage, a claim or what happens next? Call anytime for straight answers.

Call (612) 555-0147Answered 24/7

We’ll Call You

Leave your number and a few details, and a team member will call you back shortly.

Request a CallbackShort form, two minutes

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